Refund policy

At Court Haus, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer the following refund policy:

1. Returns
We accept returns within 30 days of purchase. Items must be unused, in their original condition, and in the original packaging. Please note that shipping costs are non-refundable, and you will be responsible for return shipping charges.

2. Refund Process
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within a specified time (typically 7-10 business days).

3. Exchanges
If you would like to exchange an item, we recommend placing a new order for the correct product and initiating a return for the original item.

4. Non-returnable Items
Certain items are non-returnable, including gift cards, downloadable products, and some personal care items. Please check product details for any exclusions.

5. Damaged or Defective Items
If you received a damaged or defective item, please contact us immediately at hello@courthaus.com with a photo of the product, and we will provide a replacement or full refund, depending on the circumstances.

6. How to Return Items
To return your product, please mail it to:
[Your Return Address]

For any questions or assistance, feel free to reach out to us at hello@courthaus.com.

Thank you for shopping with Court Haus!